Otay Industrial Supply Help & Support

Getting Started

To start shopping, you can browse our website by category, or use the search bar to find specific items. If you have trouble finding what you're looking for, our team is here to help.

Ordering Process

After selecting your items, proceed to checkout and fill in your shipping and payment information. If you have any difficulties, please contact us.

Shipping & Delivery

We offer a variety of shipping options to fit your needs. Shipping times may vary based on the delivery location and the size of your order. For more detailed information, refer to our Shipping Policy.

Returns & Refunds

If you're not satisfied with your purchase, we offer a returns policy. For more information on how to initiate a return, check out our Returns Policy.

Technical Support

If you encounter any technical difficulties while using our website, please contact our support team immediately.

Contact Us

Customer support is available from 9:00 am to 5:00 pm PST, Monday through Friday. You can reach us in the following ways:

- Email: Reach out to us at support@otayindustrialsupply.com, and we will respond within 1 business day.

- Phone: Call us at +1 (619) 536-08-85 for immediate assistance during our working hours.

- Live Chat: Our live chat support on the website is also available during working hours.

Your satisfaction is our priority. Don't hesitate to reach out if you need assistance.

Please note that the information provided here is basic and general, Otay Industrial Supply should tailor it based on their specific practices and business needs.
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